Clarity SaaS Maintenance - Non-Production 16.3.2.1 Pre Patch 1 Deployment - Americas

Tuesday, 10 June — 12 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

  • Group: Non-Production All

  • Summary: This notification is to inform you that the Clarity SaaS team will be applying a product patch to your environment to address issues as identified below.

  • Schedule: The maintenance will be performed at the time listed in this notice.

  • Service Availability: The service will be unavailable within the duration of the maintenance. You will be notified upon completion.

  • Impact: This maintenance will update Clarity SaaS with a product patch. This patch will not include new functionality.

  • Action Required: Please test after this maintenance is completed to confirm the issues listed have been resolved.

    NOTE: These issues will be addressed in your Production environment during the previously scheduled 16.3.2 Upgrade next weekend for which you have received a separate notification.

  • Reference ID: CHG2408359

  • Details: In an effort to address recently identified issues with our Clarity service, the Clarity SaaS team is applying a product patch to your environment. The following issues are addressed as part of this maintenance activity:

    • DE170038 - Incremental DWH Load Fails on DWH_RES_RESOURCEKB Article

    • DE170431 - Timesheet PerformanceKB Article

    • DE170953 - Project/Idea Properties Module Empty in Certain Languages KB Article

    • DE170588 - New from Template is not working in Project Tiles pageKB Article

    • DE170492 - New From Template fails if the CMO is order enabledKB Article

    If you have any questions regarding this maintenance, please contact Broadcom Support.

    Thank you,

    Clarity SaaS Team

    • Began at:

    Affected components
    • Clarity SaaS
      • United States
        • Non-Production-US1-001
        • Non-Production-US1-002
        • Non-Production-US1-003
        • Non-Production-US1-004
        • Non-Production-US1-005
        • Non-Production-US1-006
        • Non-Production-US1-007
        • Non-Production-US1-008
        • Non-Production-US1-009
      • Canada
        • Non-Production-CA1-002